Terms of Service

Overview

Welcome to Pet Hygiene Care by ES Shelter Tech Inc.! The terms "we," "us," and "our" refer to Pet Hygiene Care. Pet Hygiene Care operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the "Service"). Pet Hygiene Care is powered by Shopify, which allows us to provide the Service to you.

The following terms and conditions and all policies referenced herein (hereinafter "Terms of Service" or "Terms") describe your rights and responsibilities when using the Service.

Please read these Terms of Service carefully, as they contain important information about your legal rights and cover areas such as disclaimers of warranty and limitations of liability.

By visiting, interacting with, or using our Service, you agree to comply with these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you may not use or access our Service.

Article 1 - Access and Account

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Service from a device owned, purchased, or managed by you.

To use the Service, including accessing or browsing our online store or purchasing products or services we offer, you may be required to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide to our store is accurate, current, and complete, and that you have all necessary rights to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You may not transfer, sell, assign, or license your account to any other person.

Article 2 - Our Products

We have made every effort to display our products and services accurately in our online store. However, please note that colors or product appearances may vary from what is displayed on your screen due to the type of device you use to access the store, and its settings and configuration.

We do not warrant that the appearance or quality of any products or services you purchase will meet your expectations or be identical to what is depicted or rendered in our online store.

All descriptions of products are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and may, in some cases, limit the quantities of products we offer to certain individuals, geographic regions, or jurisdictions.

Article 3 - Orders

Placing an order constitutes an offer to purchase. Pet Hygiene Care reserves the right to accept or decline your order for any reason, at its discretion. Your order will not be accepted until Pet Hygiene Care confirms its acceptance. We must receive and process your payment before your order can be accepted.

Once an order has been accepted, it may be difficult to accommodate cancellation requests, so please review your order carefully before submitting it. If there are any changes to your order, we will notify you by contacting you via the email, billing address, and/or phone number provided at the time the order was made. Your returns and exchanges of purchases are only subject to our Refund Policy.

Article 4 - Pricing and Billing

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise specified, published prices do not include taxes, shipping and handling charges, duties, or import fees.

Prices displayed in our online store may differ from those offered in physical stores or other online or physical stores operated by third parties. We may occasionally offer promotions for the Service that may affect pricing and are governed by terms and conditions separate from these Terms. If there is a conflict between the terms of a promotion and these Terms, the promotion terms will prevail.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made at our store. You represent and warrant that (i) the credit card information you supply is true, accurate, and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges at the posted prices, including shipping and handling charges and all applicable taxes.

Article 5 - Shipping and Delivery

We are not responsible for shipping and delivery delays. All shipping times are estimates only and are not guaranteed. We are not liable for delays caused by carriers, customs processing, or events beyond our control. Title and risk of loss pass to you upon our transfer of the products to the carrier.

Article 6 - Intellectual Property

Our Service, including but not limited to all trademarks, brands, text, display, images, graphics, product reviews, video and audio, and the design, selection, and arrangement thereof, are owned by Pet Hygiene Care, its affiliates, or its licensors and are protected by United States and international patent, copyright, and other intellectual property laws.

These Terms permit you to use the Service for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Service without our prior written consent.

The Pet Hygiene Care name, logo, product and service names, designs, and slogans are trademarks of Pet Hygiene Care or its affiliates or licensors. You must not use such marks without the prior written permission of Pet Hygiene Care. The Shopify name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Service are the trademarks of their respective owners.

Article 7 - Optional Tools

You may be provided with access to third-party customer tools that we neither monitor nor have any control or input over as part of the Service.

You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new features through the Service (including the release of new tools and resources). Such new features shall also be subject to these Terms of Service.

Article 8 - Third-Party Links

The Service may contain materials and hyperlinks to websites provided or operated by third parties. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you decide to leave the Service to access these third-party sites, you do so entirely at your own risk.

We are not liable for any harm or damages related to your access to third-party websites or the purchase or use of products, services, resources, or content from third-party websites. Please review the third-party's policies and practices carefully before you engage in any transaction.

Article 9 - Relationship with Shopify

Pet Hygiene Care is powered by Shopify, which allows us to provide the Service to you. However, all sales and purchases made in the store are directly with Pet Hygiene Care.

By using the Service, you acknowledge and agree that Shopify is not responsible for any sales between you and Pet Hygiene Care, including any injuries, damages, or losses resulting from products and services purchased. Accordingly, you expressly release Shopify and its affiliates from any claims, damages, and liabilities arising from your purchases and transactions with Pet Hygiene Care.

Article 10 - Privacy Policy

All personal information we collect through the Service is subject to our Privacy Policy, and certain personal information may be subject to Shopify's Privacy Policy. By using the Service, you acknowledge that you have read these Privacy Policies. Detailed processing practices comply with the 'Privacy Policy' provisions posted on our website.

As the Service is hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Service to provide and improve the Service to you. Information you submit to the Service will be transferred to and shared with Shopify, as well as third parties who may be located in countries other than the country where you reside, to provide the Service to you.

Article 11 - Feedback

If you submit, upload, post, email, or otherwise transmit any ideas, recommendations, feedback, reviews, suggestions, plans, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, and royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including commercial uses.

You further represent and warrant that: (i) you own or otherwise control all necessary rights to all Feedback; (ii) you have disclosed any compensation or incentive received in connection with the submission of your Feedback; and (iii) your Feedback will comply with these Terms. We are under no obligation to (1) maintain any Feedback in confidence; (2) pay compensation for any Feedback; or (3) respond to any Feedback.